1. What makes our jewelry unique?

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Our jewelry is made with deep meaning and purpose. Each piece is made with Ukrainian symbols, such as Trident, Sunflower, Dove, and more, representing freedom, strength, love, and well-being. Our pieces are not just accessories; they embody powerful stories and resilience of the Ukrainian spirit.

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2. Where is your jewelry made?

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All of our jewelry is either originally made in Ukraine, or handcrafted by me.

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3. What materials are used in your jewelry?

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We use a variety of high-quality and ecologically-pure materials, including gold & silver-plated metal, natural onyx stone, enamel, chrome-nickel steel, and oak wood.

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4. How do I know which piece is right for me?

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Each of our pieces carries a unique symbolism. If you're ensure about which one resonates most with you, feel free to explore our descriptions on the product pages or our symbol guide.

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5. How do I care for my jewelry?

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To maintain the  beauty and spark of your jewelry, avoid frequent contact with water, perfume, and harsh chemicals. Store it in a safe, dry place when not in use, preferably in a jewelry box or pouch to prevent scratches. Gently clean with a soft cloth.

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6. Do you offer international shipping?

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Yes, we ship worldwide! Our pieces are carefully packaged and shipped to ensure they arrive to you safe and sound. Shipping fees and times may vary depending on your location.

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7. Can I customize my jewelry?

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Yes! We welcome custom orders, and some jewelry options where you can choose the specific symbols, materials and colors that hold personal significance. Please reach out to us for customs orders, and we'll work together to create a meaningful piece just for you.

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8. Is there a return or exchange policy?

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We might accept returns only if the item was damaged or defective upon arrival. We do not accept returns simply due to change of mind.  However, here's always an option to exchange your item for another of the same, or a different for the same price, if the size or fit doesn't work for you.

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9. How can I contact you for further questions?

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You can reach us by email at ukraiinochka.ca@gmail.com 

We're always happy to assist you!

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