At Jewelry Ukraiinochka we aim to deliver your jewelry quickly and safely. Here's what you need to know:

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Processing Time

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Orders are processed within 1-3 days (including weekends). You'll recieve a confirmation email once your order has shipped.

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Shipping Methods & Rates

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• Domestic (Canada): 3-7 business days (depending on your location)

• International: 7-14 business days (depending on the destination)

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Shipping costs are calculated at checkout.

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Shipping Delays:

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While we strive to meet our estimated delivery times, please note that shipping times may vary due to factors outside of our control, such as customs processing or postal service delays. If your package is delayed, please feel free to contact us, and we will do our best to assist you. 

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Customs & Duties (for International Orders):

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International customers are responsible for any customs fees, taxes, or duties, which are not included in the shipping cost. We recommend checking with your local customs office for more information on potential charges.

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Lost or Damaged Packages: 

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If your package is lost or damaged, contact us within 7 days. We'll assist you in resolving the issue and ensure you're satisfied with your purchase.

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Address Accuracy:

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Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.

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If you have any other questions, feel free to contact us anytime at ukraiinochka.ca@gmail.com

We wish you a wonderful shopping!